.N 
What is your first name? *

 
.L 
What is your last name? *

 
.C 
Which of these options describes you best? *







 
.OR
Have you already placed an order? *


 
.AR
Did you receive your order? *


 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 
P0
What can we do for you?
Please, select the choice that best expresses your needs. *


 
P0GAPlease, answer the following questions:

 
P0GAa
Tell us about your order:
Is it a gift? An event? An special occasion? *

 
P0GAb
How many items will you need? *

There is a minimum order of 24 bottles for customization. Also, please keep in mind that they come in cases of 12 bottles, so please choose a number that is a multiple of 12: 24, 36, 48, 60...
 
P0GAc
Will you like to customize your order? *

Please note that customisation options are limited and come with an additional charge.
     
 
P0GAd
Summary:

You are {{answer_LqFl}} {{answer_EZmm}}, you want to place a special order of {{answer_Dp6I}} bottles and you {{answer_Tkcu}} need customization.

Is that right?

 
P0isSA
Oops! Could you please describe the problem? *

 
P0isFL
Could you please send us a screen capture?
It would be really helpful to see the issue live. *

How to take a screenshot:
http://www.take-a-screenshot.org/en/
 
P10
What can we do for you?
Please, select the choice that best describes your situation *

I need...

 
P11
What can we do for you?
Please, select the choice that best describes your situation *

I need...

 
P10GA Please answer the following questions:

 
P10GAa

What is your order's ID number?
You will find the ID number in the confirmation email that we sent to your inbox when you placed the order.

It will look like this: US-____ *

 
P10GAb

What was the destination of the order?

If you could please tell us the city, that would be great. We just want to make sure that we don't confuse your order with someone else's. *

 
P10GAc

Please provide additional information: *

· If you want a refund, we would need to know the reason for the refund.
· If you want to change the delivery details, state the new address/date.
· If you want an invoice, please note that the confirmation email we sent you works as a valid receipt. However, if you still want us to send you an invoice, we will be happy to do so.
 
P10GAd
Summary:

You are {{answer_LqFl}} {{answer_EZmm}}and you want{{answer_BxBT}}{{answer_xtQh}} for your order{{answer_wCRp}} destined to {{answer_uGVs}}.

The complementary information you provide to us is:
"{{answer_MLRL}}"

Does that look right?

 
P11GAPlease answer the following questions

 
P11GAa
Rate your satisfaction:
How likely is it that you would recommend us to a friend or colleague? *






 
P11GAb
Your message: *

Please, don't be afraid to be honest. Your feedback really helps us improve the service we provide to our customers.
 
P11GAc
Summary:

You are {{answer_LqFl}} {{answer_EZmm}} and you rated us with a {{answer_Ik0L}}/5.

The message you want to deliver is:
"{{answer_WYhg}}"

Is that correct?

 
P12
We are really sorry...
Could you please describe what was wrong with the order? *


 
P12GA{{answer_jYfk}}

Please, answer the following questions so that we can take care of it as soon as possible.
 
P12GAa

What is your order's ID number?
You will find the ID number in the confirmation email that we sent to your inbox when you placed the order.

It will look like this: US-____ *

 
P12GAb

What was the destination of the order?

If you could please tell us the city, that would be great. We just want to make sure that we don't confuse your order with someone else's. *

 
P12GAc

What happened?
We would be very grateful if you could explain in detail what was wrong with the problem. *

 
P12GAd
Summary:

You are {{answer_LqFl}} {{answer_EZmm}} and there was something wrong with your order {{answer_p5zW}} destined to {{answer_QJCi}}.

The problem is that:
"{{answer_mVmK}}"

Is that right?

 
CGA Great!We love collaborations

 
CGAa
What type of proposal do you have for us? *


 
CGAb

Would you mind explaining the terms of the collaboration?
Please help us to understand the point *

 
CGAc 
Summary:

You are {{answer_LqFl}} {{answer_EZmm}} and you have a proposal for us regarding {{answer_sbd2}}.

About the proposal, you explained that:
"{{answer_tbPj}}"

Is that right?

 
- - - - - - - - - - - - - - - - - - - - - - - - - - / Messages for the customer /- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 
P0inTX 
Further information:

Here you have the Learn More section of our web, where you will find further information about the concept and the product.
☞ https://bluewine.us/learn-more/

 
P0dtTX 

Currently we do not ship to the US but you can pre-order so that you can be one of the first ones grabbing a bottle as soon as we are available in the market.

https://bluewine.us/pre-order/

 
P0caTX
Issue with the credit card:

Our payment gateway works properly, so the error must be caused by you bank blocking the payment. It usually happens when it's the first time you buy on a website or when you have made several purchases in one day.

Sorry {{answer_LqFl}}, we can only ask you to contact your bank and ask them to unblock the payment.

Good luck!

 
P0shTX
Buy in a shop:

Currently, you can only buy Gïk, the blue wine, through this website:
☞ https://bluewine.us/pre-order/

We are working to reach new places and we will inform you about our progress in our social networks:
· Facebook: http://www.facebook.com/BlueWineUS
· Instagram: https://www.instagram.com/giklive_us

If you do not want to buy online for security reasons, we inform you that the whole process is totally safe.

 
P0paTX 
Payment methods:

We only accept payments through:
     ➊ Credit or debit card     
     ➋ Wire transfer (bank)

Payment options such as Paypal or cash back are not available. Sorry for the inconvenience.

☞ https://bluewine.us/pre-order/

 
P0dcTX
Shipping costs:

The shipment is free to all United States

 
P2 

When will it be back in stock?
The production process of Gïk is not simple nor fast. We can not give you a date, but we are working to produce more bottles as soon as possible.

How will I know when its back in stock?
We will inform you in our social networks:
· Facebook: www.facebook.com/BlueWineUS
· Instagram: https://www.instagram.com/giklive_us

Why is there no stock left?
Due to unexpected international demand, Gïk stocks have been depleted at a much higher rate than we had anticipated. We apologise for the inconvenience.

 

Wow, awesome!
What type? *


 
McoTX

Aritz Lopez, Head of Communication at Gik Live, would love to meet you. Could you reach out to him?
newsroom@gik.uk | +34 695783760.

Here you will find the Press Release for the project:
☞ http://bit.ly/2g97vlu

And this is a legit source for pictures and branded content:
☞ http://bit.ly/2n06q3k

 
R
Great!
What kind of business? *


 
RbuTX 

Thank you {{answer_LqFl}}, 
In order to provide you the accurate information, please send us an email to hello@bluewine.us

 
W

Gïk epitomizes revolution and creation. We believe that all creators deserve the opportunity to create with freedom and without following rules, guided by beauty and originality.

We live by these values and we hire accordingly. We would love to see your CV; please attach it on the next screen and we will contact you

 
WcvFL
Attach your portfolio, CV, personal manifesto... *

 
D

In order to put you in touch with the right person inside the company and to provide you the accurate information, please send us an email to hello@bluewine.us

 
P10trTX

To track your order, enter your order number in this link: ☞ http://www.seur.com/ 

As for the order number: it will be something like US-1234 and find the purchase confirmation email sent to your address. 
You can also call the number 944724558 to talk to the carrier (SEUR). 

Please wait 24 hours before trying, as you can follow up until the order is not ready and leave our store.

 
P10reFL
Did you make the payment through a wire transfer?

Attach the slip or receipt of the payment
 
- - - - - - - - - - - - - - - - - - - - - - - - - - / Country redirect / - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 
P0euVI
Where do you want to buy from?
Choose the icon that describes your location
*



 
P0liVA
Choose your country from the list: *


 
P0owTX

Great! We can offer you a more personalized service, since your location has its own website.

Please head to the corresponding website:

· BE (Belgique, België): https://vinbleu.be/
· FR (France): https://vinbleu.fr/
· UK (United Kingdom): https://bluewine.uk/
· NL (Nederlanden): https://blauwe-wijn.nl/
· ES (España): https://gik.blue/
· PT (Portugal): https://vinhoazul.pt/
· DE (Deutschland): https://blauerwein.de/

 
P0giTX

You can make a shipment for this country in our general website: ☞ https://gik.blue/en/store/

We hope to open soon your own online store in your location. We will inform you in our social networks::
· Facebook: https://www.facebook.com/BlueWineGik
· Instagram: https://www.instagram.com/giklive

 
P0noTX

No shipping method available:

Thank you very much for your message and your interest in the blue wine. We are truly honored to see the blue revolution come so far.

At the moment, we can not send Gik to your location, but we are working hard to launch it in every country as soon as possible.

We'll keep you updated through our official social media pages:
· Facebook: https://www.facebook.com/BlueWineGik/
· Instagram: https://www.instagram.com/giklive/

Thank you very much for contacting us, if you need anything else do not hesitate to re-fill the form.
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